For your own security and in line with the banking sector compliance we are now required to validate your identity before changing your number. Please send us a clear photo of your face holding the photo page of your identity document making sure the text on it is visible. NB- Valid identity can be your SA ID, Passport, Asylum or Permanent Residence Permit. Etc.
The photo can be sent via email to email@example.com or WhatsApp to 0609922838. Please don't use flash when taking the photo and make sure it is clear.