To reset your USSD 4 digit PIN please send us a clear photo of your face holding the photo page of your identity document making sure the text on it is visible. NB- Valid identity can be your SA ID, Passport, Asylum or Permanent Residence Permit. Etc. The photo can be sent via email to firstname.lastname@example.org or WhatsApp to 0609922838. Please don't use flash when taking the photo and make sure it is clear. Kindly let us know once sent so we can follow up on the request.