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  1. Enterprise Payments Support
  2. Payments
  3. Payments Support

Payments Support

  • How to change the Excel’s default delimiter for CSV files
  • How do I resolve a Paused transaction?
  • How do I upload a Proof of Payment (POP)
  • How do I ensure mobile numbers format correctly in CSV?
  • What does each transaction status mean?
  • How do I resend a Voucher SMS?
  • How do I remove a recipient?
  • What does each batch status mean?
  • How do I pay for a batch using my Mukuru Business Wallet?
  • How do I download a quotation for a payment?
  • How do I download a report for a batch?
  • How do I cancel a batch?
  • How do I create a batch?
  • What is a batch?
Enterprise Payments Support
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